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Shoutbomb: Receive Library notices via text!

Shoutbomb logo

Keep up-to-date with your library account activity on your mobile phone via text message. This service is provided by Shoutbomb. Please note that, while the Library does not charge a fee to use the Shoutbomb service, your mobile phone service plan standard text messaging rates apply

With the Shoutbomb text messaging service, you can use your mobile phone to:

     • Receive text notices about: holds that are available, items that are due soon, overdue items, and fines that        are added to your account.

     • Texts will be sent only when activity on your account triggers a message and will usually arrive between             9am and 5pm.

If you have questions about Shoutbomb, or if you have trouble signing up, please call us at 582-2400 or stop in.

What You Need

     • A mobile phone and wireless service that can send text messages to an email address.
     • The barcode number from your Library card.
     • The PIN for your library account. If you don't know your Pin please contact us at 582-2400.

Sign up with a text message

You can complete the entire sign up process with text messages.

To sign up, use your mobile phone to send a text message to msc@shoutbomb.com with the following as the body of the text message:

SIGNUP+YourCard#+YourPin without spaces (ensure you include the + signs).

For example, if your Library Card # is "21234567890123" and your pin is TEST you would text this string: SIGNUP+21234567890123+TEST 

Questions? If you have questions or problems with the service, contact us at 582-2400 or stop in.

Getting Started with Shoutbomb

Below are commands to help you get started using the Shoutbomb service.

Basic Keyword Commands

You can text these commands to msc@shoutbomb.com; follow any instructions that are texted back to you:

     • ADDCARD  Register an additional Library card for text messages on your phone. To save a few text                  messages you can text ADDCARD+NewCard#+NewCardPin. No spaces and include the +  sign.

     • DROPCARD  Cancel text notices for a card added with  ADDCARD. To save a few text messages you can           text DROPCARD+Card#+CardPin  No spaces and include the +  signs. 

      • IOWEU  Returns information about your current fee amount. If you have multiple cards registered, you will           receive information  about each card.

     • TEST  Test your connection to Shoutbomb.

     • HELP  Get information about all Shoutbomb commands.

     • RESEND  Get the last message from Shoutbomb again.

     • SWITCHPHONE  Allows you to update your account with a new phone number or carrier.

     • QUIT  Delete your mobile device from the Shoutbomb notice  service. To save a few text messages you can        text QUIT+Card#+CardPin. No spaces and include the + signs. 

Replying to Notices

Your account notices will prompt you to respond with optional commands, including:

     • HL  Get a list of holds that are ready for pickup. (Holds notice.)

     • OL  Get a list of overdue items. (Overdue notice.)

Message Settings

If you are getting too many notices, you may wish to change what types you receive. To view and change your Shoutbomb message settings, text these commands:


     • NOTICES  See your current on/off status for each type of notice. Do this first!

     • HOLDS  Toggles your holds notices off/on.

     • COURTESY Toggles your courtesy notices (about items that are due soon) off/on. 

     • OVERDUE  Toggles your overdue notices off/on.

     • FEES  Toggles your notices about fines and fees off/on.

 

 

 

626 E. Main Street · Bozeman, Montana 59715 · (406) 582-2400 · FAX (406) 582-2424 · TTY (406) 582-2432
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