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Circulation Information

Everyone is welcome to use the Library and its collections. A library card is necessary to check out materials. Gallatin County residents can apply for a Library card by showing a form of identification with a current street address. Forms of identification include:
• driver’s license;
• fishing or hunting license;
• a piece of mail addressed to the individual’s street address (post office box will not be accepted);
• vehicle registration indicating registration in Gallatin County;
• property tax statement;
• listing in the phone directory; or
• a rent receipt.
The Library can also send a postcard to the current street address to be used for identification. MSU students may use a MSU identification card but must also provide a permanent address. Temporary borrower’s cards are available.

Out-of-county residents can purchase a card for an annual fee of $45.00. A replacement for a lost card is $1.00. Borrowers are responsible for informing the library staff of any changes pertaining to their patron record. Library cards expire every three years to make sure our records are accurate. Borrowers are also responsible for abiding by all library policies, including responsibility for all library materials charged out on their cards and for lost materials and fines. DVDs, Videos, Music CDs, Children's Holiday books, and magazines check out for seven days. New Adult Fiction and New Adult Nonfiction check out for fourteen days. All other items check out for 28 days.

Fines are 10 cents per day on all materials, with a maximum fine of $10.00 per item. You may renew any item two times either in person, by telephone, or by accessing the BridgerNet Library Catalog. All Library materials are returned in the book-drops. In addition to the book returns in the lobby, walk-up book returns are located on the west side of building.

To renew your materials, choose from the following options:
1. Call the Circulation Department @ (406)582-2408.
2. Bring your items inside to either the Circulation desk or to one of the self-check stations.
3. Renew online through our BridgerNet Catalog: If you choose to renew online, it must be done before the items are past due. First go to the Library's homepage, www.bozemanlibrary.org and click on "My Account". Log in using all 14 digits of your library bar code number, with no spaces as the user ID. Everyone automatically has the PIN changeme (once you log in, you can click on My Library Account and create a new PIN. Your PIN can be any combination of numbers or letters, 4 - 10 characters long).

To renew items, click on My Library Account, then Renew My Materials. A list of items checked out appears - either check the small box beside individual items or the circle next to Renew All. The next page will show what items were renewed, or if an item was unable to be renewed. Click OK, then Logout (in the blue line).

How to place a hold:
Once you have searched materials on the BridgerNet Catalog, you can place a hold on an item that is currently unavailable by clicking the Place Hold button in the Keep box on the left of the screen. Fill in the user ID (complete library bar code number) and PIN information, then click on Place Hold. When the hold is successfully placed, click on OK. There is a maximum of 10 holds per patron allowed at any one time. Because of high demand and limited staff, requests for items that are checked in and and on the shelf will take at least 24 hours to be filled.

If the items are in and on the shelf, we encourage you to come to the library and retrieve the item(s) yourself. Save yourself time and money! You can receive your Hold and Overdue notifications via Email. Contact the Circulation Department and have your current Email address added to your patron record as your preferred method of notification.

CONFIDENTIALITY OF LIBRARY PATRON RECORDS
The Bozeman Public Library supports every patron’s right to have his or her library records remain confidential. Library records include patron registration data, circulation records, overdue and reserve records, participation in library sponsored programs, record of library visits, and/or any data that contain information that links a specific patron to specific materials or services used.

Each patron has individual control over his or her borrower’s card and presentation of the card permits access to information about the borrower’s current circulation record. Except during the actual period of transaction (circulation, maintenance of record on unpaid fines, reservation of materials), the Library will not maintain a record of transactions. When no longer needed for library administration purposes, records will be expunged. In compliance with Montana Code Annotated 22-1-1103, no information will be released to any person, agency, or organization, except to recover overdue materials through the release of information to parents, legal guardians, and the City Attorney’s Office or in response to a valid court order or subpoena and properly presented to the Library Director, or if written permission to release and disclose library records is placed at the Circulation Desk.

Long Overdue Library Materials
The Library notifies every patron four times regarding overdue materials. Library patrons are notified by e-mail one day prior to the due date. If no e-mail address is available, notification will be by mail when materials are three days late. If items are not returned, a second e-mail notification is sent five days after the materials are due. A mailed notice is sent when materials are 14 days past due. A final notice is generated when library materials are four weeks late. At this time materials are assumed lost and the patron is charged the replacement cost of the item and a $5.00 processing fee.  After this final written notice patrons will be notified by phone and given seven days to return the item.

Bozeman Public Library contracts with Unique Management Services, a collection agency which recovers overdue library materials. All accounts will be referred to Unique Management Services when an item is six weeks overdue. All accounts that are referred to Unique Management Services will be charged a $10.00 collection agency referral fee.

Unique Management Services will send multiple letters and make multiple phone calls. Patrons will be gently advised to promptly resolve overdue issues with the Library. If the patron does not respond to the first letter, a second letter will be sent when the item is nine weeks overdue.  Unique Management Services will contact patrons by phone when items are eleven weeks overdue, and a third letter will be sent at fifteen weeks overdue. A follow-up phone call will follow at seventeen weeks overdue if necessary.

If there is no response to all of this action, the patrons account will be reported to all three of the major national consumer reporting agencies: Transition, Equifax and Experian after items are five months overdue.

If you have questions about your library account, please call the Library at 582-2408.

 

 

626 E. Main Street · Bozeman, Montana 59715 · (406) 582-2400 · FAX (406) 582-2424 · TTY (406) 582-2432
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